Your Bus Service

What’s happened with my bus service?

On 26 March 2017, Borders Buses took over First Scotland East’s operations in the Scottish Borders. For the immediate future, there will be no change to bus routes. For now, timetables will stay the same.

Can I use my First Borders bus ticket on Borders Buses?

First Borders return and weekly tickets will be honoured by Borders Buses up to and including Saturday 01 April 2017.

4 weekly tickets will be honoured by Borders Buses up to and including Saturday 22 April 2017.

Annual tickets will be honoured by Borders Buses up to the end of March 2018.

For all other First Bus enquiries customers should contact First’s customer service team on 01324 602 200.

Can I use my bus ticket on Perryman’s Buses?

No, customers will not be able to travel on Borders Buses using a Perryman’s Buses bus ticket and vice versa. 

What tickets can be purchased, where do I buy tickets?

Single, return, Day and Weekly tickets are available and will be the same price as First Borders. 4 Weekly tickets (at this time) are not available.

10 Journey tickets will be coming soon.

In the short-term bus tickets are only available from your bus driver. You cannot buy tickets online or from PayPoint.

Will the bus route change?

There will be no immediate change to your bus service.

Borders Buses shall operate all routes and timetables as previously operated by First Borders. Customers will be kept updated on future service reviews.

How will I know which bus to get on?

All bus route numbers shall remain the same (X95, X62 etc)

Borders Buses shall be painted red and cream, like its parent company West Coast Motors. However, due to the quickness of the sale - and during the transition from First Border to Borders Buses - a range of vehicles will operate the routes.

Initially this will include buses hired from First Scotland East and unbranded new vehicles. Over the coming weeks First’s vehicles shall be replaced with freshly painted Borders Buses, many of them new.

How do I contact Borders Buses?

Email This email address is being protected from spambots. You need JavaScript enabled to view it.
Contact number 01896 754 350 
Facebook BordersBuses
Twitter @bordersbuses
Website www.bordersbuses.co.uk

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